and Conditions of Sales, Use, and Disclaimers...
Click on the links below for information specifically
Prices: Net F.O.B. Sales tax applicable
on all Florida purchases. All prices are subject
to change without notice, and all prices are
final at the time of sale.
Payment: For all continental US sales
cash, money order, cashier or certified check,
PayPal and credit cards are acceptable forms
of payment. We regret that we cannot accept
credit cards for international orders, with
the exception of Canada. Bank wire transfers,
and cash terms only for international orders.
We do not accept personal checks for any orders.
All goods remain property of KO ENTERPRISES,
INC. (KO Performance) until payment
is made. Deposit required on special orders,
and is non-refundable.
Shipping: All orders are shipped via
UPS or Federal Express unless weight or size
is prohibitive, in which case motor freight
will be used. We ship via US Postal Service
for military personnel only (APO, FPO), all
US Mail shipments are shipped on Fridays only.
Only when specific instructions are given
will the shipping mode be altered. Orders
received before noon for a product that is
in stock are usually shipped the same day.
Orders shipped to Hawaii, Puerto Rico or Alaska
are shipped via UPS or FedEx 2nd Day Air or
Next Day Air only. For orders placed on our
web site, shipping charges are approximate.
The actual shipping charges will appear on
the invoice you receive with your order. International
shipping charges will not appear on your online
order. If you need a rate quote for international
shipping please email us before placing your
order. Please make sure to include a list
of the items you want to purchase and your
complete mailing address including postal
(zip) code. If you do not request an international
shipping quote your order will ship via UPS
and a discounted shipping charge will added
to your total. In certain instances, if we
are out of stock on an item we will often
ship directly from the manufacturer of the
product to you. This is known as a "drop
ship." If an item is drop shipped, transit
time and cost will vary.
Claims: When packages appear damaged
on arrival, state condition of the container
over your signature on the receipt. If damage
is discovered after opening the container,
notify the carrier immediately. We provide
good merchandise, properly packaged to the
carrier. Claims for damage must be directed
to the carrier FIRST, not to KO Performance.
Ordering: All orders must be placed
to KO Performance, 10930 NW 138TH ST UNIT 5, Hialeah Gardens, FL 33018. Orders may be
faxed to (786) 264-1816. For phone orders,
call (786) 264-1864. No collect calls will
be accepted. Orders may also be placed online
Limited Warranty on New Parts: All
new parts are guaranteed to be first quality
merchandise. Defective merchandise must be
returned at customers expense for replacement.
We will replace all defective parts which
were purchased new, but cannot accept responsibility
for inconvenience or losses occasioned by
their use. There is no warranty if parts have
become defective due to faulty installation
or if they have been abused in any way. Parts
must be installed by a certified technician.
Do it Yourself installations are
not recommended. All warranties and/or guarantees
are voided if products have not been installed
properly by a qualified licensed auto mechanic
experienced in the installation of the product(s).
There is no warranty, expressed or implied
for any parts (including new parts) or work
used for competition, or track driving school
events. There is no warranty on electrical
parts. Certain products carry a manufacturers
warranty. All new parts, with the exception
of electrical parts, high performance products
and products already carrying a manufacturers
warranty will be warranted against manufacturing
defects only for 6 months from the date of
sale. Customer shall notify KO Performance
within 10 days of discovery of any such defects.
We reserve the right to withhold refund until
the defective part has been examined and tested.
KO is not responsible for shipping costs on
items returned under this limited warranty.
KO Performance is not responsible for labor
charges due to incorrect installation or faulty
or defective parts. Please inspect items carefully
Used Parts: There is NO WARRANTY on
used parts. All used parts, including engines
and transmissions, are sold AS IS
and come with no warranty unless otherwise
stated. Used parts are not returnable.
Limitation of Liability and Indemnity:
Customer assumes all liability and risk arising
from the ordering, purchase, use or installation
of new and used parts that are purchased from
or installed by KO Performance. KO Performance
shall not be liable for any damages to any
person or property arising out of or in connection
with the use or installation of any parts
that it sells or installs including, but not
limited to, high performance products, engine
conversion kits, engine chips, springs, sway
bars, exhausts, racing harnesses, window nets,
fire systems, racing suits, helmets, turbochargers
or superchargers. Customer agrees to indemnify
KO Performance from any and all claims (including
legal fees) arising out of or in connection
with the use or installation of the product(s)
it purchased from KO Performance or had installed
by KO Performance. KO is not responsible for
any damages or claims arising out of a delay
in the processing or shipment of any order.
By purchasing products from KO Performance
or by paying KO Performance to install any
products, Customer is acknowledging that it
agrees to accept this Limitation of Liability
and these Terms and Conditions.
Product Use: Many items, including
engine conversion kits and computer chips,
are sold for competition and off road use
only. It becomes the sole responsibility of
the Customer to ensure that the use of their
vehicle and items purchased comply with federal,
state, and local regulations. KO Performance
products are not legal for sale or use in
the state of California on any pollution-controlled
motor vehicles. Performance products are legal
in California only for racing vehicles, which
may never be used on a public highway.
Merchandise: We sell new and used
parts for BMW automobiles. Please note that
product descriptions and photographs used
on our online catalog are examples only. Actual
item may differ.
The Customer shall inspect and accept or
reject acceptance of the Terms and Conditions
of this sale immediately upon the arrival
of the shipment, and shall, within three (3)
working days after this arrival, give written
notice to KO Performance of any claim that
the Terms and Conditions set forth herein
are not acceptable. The Customer expressly
waives any right the Customer may have to
revoke acceptance after such three-day period.
Fraudulent Orders: We will seek to
prosecute any and all fraudulent transactions.
We use all means necessary to convict including
recording of IP addresses. All fraudulent
orders will be filed with the IFCC (Internet
Fraud Complaint Center). The Internet Fraud
Complaint Center (IFCC) is a partnership between
the Federal Bureau of Investigation (FBI)
and the National White Collar Crime Center
Applicability: These Terms and Conditions
are applicable to all order placed by the
customer, whether online on KOs web
site or by telephone, including all future
How to Reach Us: You can reach us
via phone, fax, or the Internet.
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