Performance - Company Information - Doing Biz. w/ KO:
Asked Questions about Doing Business with KO...
Click on the links below for information specifically
Q#1 - How is my shipping total calculated?
/ How do I get FREE Shipping?:
KO carries over 45k unique skus and our
product offering is constantly growing daily.
Because of the vast and assorted array of parts
we offer, and the numerous different sources
of our parts, they do not all share the same
criterion for determining shipping totals to
You may encounter three different kinds of shipping
calculations on the final checkout screen before
you enter your payment information. You can
clearly and easily see the shipping for each
item in your cart, as well as the total for
the cart itself broken down by line item and
Shipping Type 1 - Single Item Type...
The part in the square red box, a Genuine BMW
E36 Motorsport X-brace kit WITH buffer stop
in this case, is an example of a part that qualifies
as a Single Item Type for shipping from KO.
Single Item Types in general are parts like
this one, which ship either directly from our
headquarters in South Florida, or directly from
one of our Performance Suppliers like UUC Motorwerks,
Eisenmann, or VF Engineering, from their warehouse
to your doorstep (known in our industry as a
Most of the Single Item Type parts are shipped
in this fashion because these items are typically
large, overweight, and bulky, such as exhausts,
and the x-brace, or because we want to save
our customers money by offering the part at
a lower cost, and so we have our supplier warehouse
the product for us (known as VMI or Vendor Managed
Inventory), and we keep costs low by having
only one shipping cost, that is, the cost from
the supplier's warehouse to your doorstep. Other
parts may be Single Item Types because they
are only available from our Genuine representatives
and are thus shipped from our Headquarters and
packed by KO staff, after we receive
the part from one of our daily deliveries from
our Genuine BMW, Genuine Mercedes, Genuine VW,
Audi, etc. representative's truck.
In the example above you can clearly see
that there is Quantity 1 of the X-brace kit,
and that the Unit price per item is clearly
marked, and you can also see the Unit shipping
cost, in this case, $19.73 for THIS customer
(the x-brace shipping is calculated, as are
certain other parts, based on the customers
exact address, as determined by FedEx), for
EACH of that line item sku in their cart.
The Line item is totaled according to the
Qty, Unit Price, and Unit Shipping in the
The red circle shows the breakdown for this
order between Single Item Types which we just
discussed, and Group Items which will be explained
next. In this instance, you can see that the
total for shipping on Single Items, in this
case again, of which there is only one item,
the x-brace kit, is solely the total for the
shipping of the x-brace alone. Thus the Unit
ship for the Single Item x-brace kit is brought
down to the total for Single Items for the
Some items which qualify as Single Item Types
may also in fact display $0.00 - FREE Shipping
for their Unit Ship. These items will still
ship individually in most cases, unless of course
you order more than one performance item from
the same manufacturer (ie. UUC Motorwerks) through
KO, in which case any items which can
be consolidated will be. Most of the items that
offer $0.00 - FREE Shipping which are Single
Item qualified items are often from our performance
suppliers, and KO has sweetened the deal
on these parts even further by offering our
KO customers FREE shipping!
Shipping Type 2 - Group Item Type...
Our second shipping type at KO is called
a Group Item Type. ALL of the items in our
Make & Model search drop down menus are
currently considered Group Item qualified,
meaning whatever you order from the Make &
Model Search will be automatically consolidated
for you at the final checkout screen and you
will be able to take advantage of the savings
passed on to you, from KO, by having
our primary warehouses, most of which are in
California, package all of your Ship Group Items
together for a significant savings!
For the example in the red box, we see that
for the two parts in the box, a Motor Oil
0W-40, and a Genuine VW/AUDI washer reservoir
cap, both parts are members of the Ship Group
(denoted by the *Ship Group in the Unit Ship
column), and so they BOTH contribute to the
Ship Group discounted shipping program total
for ALL of the Ship Group items in your cart.
Each Ship Group qualified part adds its Unit
Price value, multiplied by its Quantity towards
the total for the Ship Group Items discount
shipping program, and the higher the total
for the Group Ship Items total, the lower
your shipping costs!
Most of our customers will find that if they
order 3-4 typical parts which are Ship Group
qualified, they will typically end up with FREE
Shipping on their Group Ship Items.
In our example above you can see that there
is NO Unit shipping for any of the Group Ship
Items, and that the Group Item(s) Shipping
Subtotal for this order (for which there are
3 Group Ship Items) is ZERO ($0.00).
Shipping Type 3 - Group Item Type WITH modifier...
Our third shipping type at KO is called
a Group Item Type - WITH modifier. ALL of
the items in our Make & Model search drop
down menus are currently considered Group Item
qualified, meaning whatever you order from
the Make & Model Search will be automatically
consolidated for you at the final checkout screen
and you will be able to take advantage of the
savings passed on to you, from KO, by
having our primary warehouses, most of which
are in California, package all of your Ship
Group Items together for a significant savings!
For the example in the red box, we see that
for this part, a Genuine Mercedes CLK55 AMG
Air Pump, this part is a member of the Ship
Group (denoted by the *Ship Group in the Unit
Ship column), and so it contributes to the Ship
Group discounted shipping program total for
ALL of the Ship Group items in your cart, but
ALSO has a modifier of it's own.
The modifier in this case is $0.00, which means
that this part has FREE Shipping regardless
of whether you purchase it by itself, or with
other parts, but ALSO adds its Unit Price value
towards the total for the Ship Group Items,
offering you a double benefit, as the higher
the total for the Group Ship Items totals, the
lower your shipping costs! Most of our customers
will find that if they order 3-4 typical parts,
they will typically end up with FREE Shipping
on their Group Ship Items.
Some of the Group Item Types - WITH modifiers
will have values other than $0.00, such as $5.00,
$7.50, etc. These items are special cases where
the item contributes as always to the Ship Group
total, thus lowering the total Group Item Shipping
for the order (usually to zero automatically
as these items tend to be more expensive), but
also has a base cost associated with the item
due to it's extreme weight, or size, as in the
case of some brake rotors, and body parts like
hoods, trunks, and fenders.
You can rest assured that no matter what
parts you are ordering from KO, our Lowest Price
Guarantee to your door applies!